Communications Strategies to Improve Patient Accountability

To hold patients accountable, clinicians must educate patients on the process with clear, transparent and sincere communication.

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With a larger portion of the financial responsibility shifting to patients comes a new focus on collecting upfront and a need for pre-service, point of service and post-service collection strategies.

This also means practices need to change the way they communicate with their patients:

  • What are the best ways to communicate with patients?
  • How frequently should I reach out?
  • When should I communicate with patients?
  • What are the best means of communication?

Practices have to implement different communication strategies to reach patients at every opportunity. 

Learn more in our latest article: Communications Strategies to Improve Patient Accountability

Download our article to learn communication strategies for patient accountability: